Just check the availability using the online reservation system, select the type of room required and fill out the booking form. You will receive by return a confirmation of your booking by e-mail.
What time is check in and check out?
Check-in: 13h // Check-out: 11h
Can I leave the room later?
No.
Can I choose the type of bed in my room? (Large bed – two beds)
During the booking process, according to availability.
Do the rooms have a balcony or terrace? Can I reserve one?
Some of them have one. Upon request and according to availability.
Are there non-smoking rooms?
Yes, there is non-smoking rooms. Reservation upon request.
How many storeys does the building have? Is there a lift?
There are 7 floors and 4 lifts.
Is there air conditioning in the rooms?
Yes.
Is your hotel adapted for the handicapped?
There is one room adapted for disabled people, upon request and according to availability.
Can you keep my luggage when I leave the room?
We have a free luggage room for our clients.
Is there a safe place to park my car? How much does it cost?
There is not parking at the hotel. In front of the hotel, there is a public paying parking, Manhattan Centre -3-minute walking).
Does the hotel have an Internet or e-mail terminal for guests?
No.
Do you have high-speed Internet in the room for my portable computer? Is it wireless?
There is a free Wi-Fi access in common areas of the hotels (restaurant, reception and meeting rooms).
Do you have a quiet, romantic room? How can I reserve it?
Some of the rooms overlook the Boulevard du Jardin Botanique, the Boulevard Adolph Max and a little courtyard with a garden. All the windows are well isolated. Upon request and according availability.
What languages are spoken in Reception?
French, Dutch, English, German, Spanish, Romanian, Arabic and Russian.
Where may I rent a car?
In a renting agency.
We are coming with 1 (or more) child; can we add an extra bed in a double room? What are the other options?
Extra bed upon request: 25€/night.
How can I cancel my reservation?
You will receive a confirmation of your booking through e-mail. On this confirmation, you will find your confirmation code and a cancellation code. Keep these codes carefully as you will need them if you want to cancel. To cancel the booking, just log on our website, then in « Rates and Bookings », click on « Track/Cancel Reservation », then just follow the procedure. You can use this system only if you have respected the cancellation policy on your confirmation.